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Delivery Guidelines

Shipping Policy

Last Updated: October 2026

1. Delivery Zones & Order Minimums

To ensure prompt, fresh, and hygienic doorstep delivery, Shanmukha Stores operates tiered delivery zones:

Zone / Region Coverage Cities Minimum Order Estimated Time
Zone 1 (Local) Vijayawada & Bezawada β‚Ή499 Same-Day / Next-Day
Zone 2 (Regional AP) Tadepalli, Kanuru, Penamaluru, Guntur, Mangalagiri & All AP β‚Ή899 1 – 2 Business Days
Zone 3 (Rest of India) All other Indian States / Non-AP β‚Ή1,299 3 – 5 Business Days

2. Order Processing & Dispatch

Orders placed before 2:00 PM IST on business days are packed and dispatched the same afternoon. Orders placed on Sundays or public holidays are processed the next business morning.

3. Packaging & Quality Assurance

All itemsβ€”including fresh groceries, organic dry goods, and cold-pressed oilsβ€”are packaged in sealed, food-grade materials to prevent tampering, spills, or moisture degradation during transit.

4. Order Tracking

Upon dispatch, live tracking updates are made available in your Orders Dashboard and shared via WhatsApp notifications.

5. Delivery Attempts & Rescheduling

Our courier/delivery agent will make up to two delivery attempts. Please ensure your delivery phone number is active and reachable during the delivery window.

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